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About Us

About us

In Car Connections supplies car audio products for cars and vans as well as commercial vehicle accessories for vans. Choosing the correct items for your vehicle is not always easy but In Car Connections offer friendly and helpful advice to help you make the right decision when purchasing accessories for your car or van. We aim to provide great products at competitive prices and at the same time strive to deliver great service to all of our customers with comprehensive technical support and advice, and a solid guarantee of quality.

Why buy from In Car Connections?

At In Car Connections we strive to provide the best possible service to all of our customers. Here are just a few reasons why you should feel confident in purchasing from us.

Safe and secure shopping

  • All transactions are safe and secure and fully encrypted via Thawte's 256-bit encryption. For your security and convenience all credit and debit card payments are made securely via Sage Pay. Your credit or debit card details are never viewed by or stored by In Car Connections. For your convenience we also accept PayPal, the safer, easier way to pay online. Did you know that you can make a payment via PayPal without signing up for a PayPal account? Further details can be found on our Secure Payment page.

Helpful and friendly advice

  • We only sell products that we are passionate about and we also know how daunting it can be trying to determine the most suitable products for your vehicle. We have years of experience in helping customers to choose the item that best suits their needs and requirements. Please feel free to send us a message or call us for a chat if you require any assistance in choosing the correct products for your car or van.

Excellent pre and post sales support

  • Providing great service is very important to us, we'll help you find the best product for your requirements, and we'll help you out afterwards on the rare occasion that something goes wrong.

Great products at low prices

  • We strive to operate as efficiently as possible to enable us to provide our customers with the most competitive prices possible. We provide a VAT invoice with all purchases and businesses can view/print a pro-forma invoice prior to ordering if required.

Shop 24 hours a day

  • We never close! Feel free to shop at any time of day.

Genuine UK stock

  • We only stock genuine UK products from authorised UK suppliers. We do not sell cheap imported or grey stock, nor do we drop-ship from the Far East.

Full warranty on all products

  • All of our items are supplied with full manufacturer's warranties, these are generally 12 months but in some cases it's 24 months. Warranty information is provided on each product page.

FREE delivery

  • Small items (under 2kg) - All small items are delivered FREE of charge to ANY UK address.
  • Larger items (2kg +) - Larger items are sent via a courier and this is also FREE to UK mainland address. However Northern Ireland and some Highlands and Islands addresses may require additional payment due to the higher costs charged by our couriers to send parcels to such locations. Full details can be found on our Delivery and Returns page.

Delivery to home or work address

  • For your convenience we are able to deliver to either your home address, or an alternative address such as your work address. For security reasons we may contact you to verify this information.

INTERNATIONAL delivery

  • We ship worldwide and we strive to keep shipping prices as low as possible.
  • To find out the shipping costs for your country simply add your item to the basket and then view the basket. You can then select your country and the shipping cost will be displayed.

Address

In Car Connections, 41 Park View Avenue, Gateshead, Tyne and Wear, NE9 5EN.

 

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