Why buy from In Car Connections?
At In Car Connections we strive to provide the best possible service to all of our customers. Here are just a few reason why you should feel confident in purchasing from us.
- Safe and secure shopping - All transactions are 100% safe and secure (fully encrypted using Thawte's 256-bit encryption) with all credit and debit card payments processed securely via WorldPay. For added convenience we also accept payment via PayPal, the safer, easier way to pay online. A PayPal account is not required.
- Helpful and friendly advice - We only sell products that we are passionate about, send us a message or call us for a chat if you require any assistance in choosing the correct products for your car or van.
- Excellent pre and post sales support - Providing great service is very important to us, we'll help you find the best product for your requirements, and we'll help you out afterwards on the rare occasion that somethings goes wrong.
- Great products at low prices - With our low overheads we aim to provide you with the most competitive prices possible.
- Shop 24 hours a day - We never close! Feel free to shop at any time of day.
- Genuine UK stock - We only stock genuine UK stock from authorised UK suppliers. We do not sell cheap imported or grey stock, nor do we drop-ship from the Far East.
- Full warranty on all products - All of our items are supplied with full manufacturers warranties, these are generally 12 months but in some cases it's 24 months. Warranty information is provided on each product page.
- FREE UK delivery - Small items (under 2kg) - All small items are delivered FREE of charge to ANY UK address. Larger items (2kg plus) - Larger items are sent via a courier and this is also FREE to UK mainland address. However Northern Ireland and some Highlands and Islands addresses may require additional payment due to the higher costs charged by our couriers to send parcels to such locations. Full details can be found on our Delivery and Returns page.
- Delivery to home or work address - For your convenience we are able to deliver to either your home address, or an alternative address such as your work address. For security reasons we may contact you to verify this information.
Free Delivery
We offer FREE standard UK delivery (2 - 5 days) on most small items. Items are dispatched within 24 hours, often on the same day (Monday to Friday), just order before 4pm. We also offer enhanced postage options such as Royal Mail 1st Class and Royal Mail Special Delivery, you will find these options when at the checkout.
Our FREE standard UK delivery, plus enhanced options such as 1st Class and Special Delivery, applies to all of the UK and Northern Ireland.
International Delivery
We are pleased to be able to offer low cost worldwide delivery. Delivery costs are based on weight and will be displayed once you have added the item to your basket and selected your country.
Please note: Import VAT may be payable upon delivery.
International Delivery estimates:
- Europe: 3 - 7 days
- USA/Canada: 5 - 10 days
- Rest of world: 7 - 18 days
Satisfaction Guaranteed
In the event that you are not satisfied with your purchased items you are welcome to return them to us for an exchange or refund. You must inform us within 7 days of receiving your items and then return them to us within 14 days from date of purchase. Please contact us before returning any item.
Returns
If for any reason you are not totally satisfied with your purchase, you can cancel your order within 14 days from the date of delivery for a full refund of the returned item(s). Please contact us for return instructions.
If you feel that the item you have purchased is not suitable for your vehicle please contact us and we'll be happy to help you to determine the correct item and arrange an exchange if necessary.
If you feel you have received a faulty item please contact us for assistance.
